Refund Policy
Last updated: October 2023
1. Subscription Fees
All subscription fees paid for UdhariPay plans are non-refundable once the subscription has been activated.
2. Transaction Fees
Transaction processing fees, payment gateway charges, and third-party service fees are non-refundable, even if a transaction is cancelled or fails due to customer or banking issues.
3. Cancellation
You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing cycle. No partial or prorated refunds will be provided.
4. Duplicate Payments
If you are charged twice for the same subscription due to a technical error, UdhariPay will verify the transaction and refund the duplicate amount within 7–10 business days.
5. Service Unavailability
If UdhariPay is unable to activate your subscription due to a technical issue caused solely by UdhariPay and the issue cannot be resolved within a reasonable time, you may be eligible for a refund after verification.
6. Chargebacks
Customers are encouraged to contact UdhariPay Support before initiating a chargeback. Fraudulent or unauthorized chargeback claims may result in suspension or termination of the account.
7. Refund Processing
Approved refunds will be credited to the original payment method within 7–10 business days, depending on the payment provider and banking partner.
8. Contact Us
For refund-related questions, please contact:
UdhariPay
Email: udharipay@gmail.com